Frequently asked questions
When will my delivery arrive?
Orders placed before noon will typically ship on the same day, but we do not roast on weekends. We will send tracking information to the e-mail address you provide. We ship via UPS/USPS SurePost.
I can’t find espresso grind for my coffee, what happened?
While we understand that some of you have ordered coffee ground for espresso machines from us in the past, we have had too many issues trying to get it right for different machines.
The long and short of it is we like to do things right or not at all. We appreciate your business and if you would like help finding a home grinder please contact us and let us know what type of machine you have.
How do you calculate shipping?
We charge flat rates for shipping, 1-2 bags is $5.50. 3-4 bags is $10.50, 5-6 bags is $15, 7 bags or more is free shipping!
Yes but only at the 1200 Magazine Street location in New Orleans! At the checkout process, select “In Store Pickup” in the shipping options. If you ordered coffee before noon, it will be ready for pickup the next day.
Can I pick up my coffee at your shop?
Drop by our retail coffee shop location at 1200 Magazine Street, or visit one of the fine markets, stores, or restaurants that serve French Truck Coffee. Click here for a list of our retailers.