FAQs
Frequently Asked Questions
I can’t find espresso grind for my coffee, what happened?
While we understand that some of you have ordered coffee ground for espresso machines from us in the past, we have had too many issues trying to get it right for different machines.
The long and short of it is we like to do things right or not at all. We appreciate your business and if you would like help finding a home grinder please contact us and let us know what type of machine you have.
I need coffee now! Where can I buy French Truck Coffee?
Drop by any of our retail coffee shops, or visit one of the fine markets, stores, or restaurants that serve French Truck Coffee. Click here for a list of our retailers.
What are your shop hours and locations?
You can find our shop hours and locations on our Locations Page. Each shop may have slightly different hours, so check the specific location near you.
Do you offer online ordering for pickup at your shops?
You can place an order online for drinks/food for pickup at all of our locations. Select your preferred shop during the checkout process.
Most 12 oz retail bags are available for purchase in stores and online via our app. All other bags are exclusively available online.
How can I order coffee for delivery?
You can order coffee directly from our website. We offer a wide range of freshly roasted beans and coffee products that ship nationwide.
What shipping options are available for online orders?
We offer standard, expedited, and free shipping on orders over a certain amount. Shipping rates and options are shown at checkout.
Do you offer subscriptions for coffee?
Yes, we offer customizable coffee subscriptions. Choose your preferred roast, frequency, and quantity to ensure you never run out of coffee.
Can I purchase gift cards online or in-store?
Yes, gift cards are available for purchase both online and in our shops. Online gift cards can be sent electronically, while physical cards can be bought in-store.
- Please note that there are 2 different types. One for shops and one for the website
Do you have options for wholesale partnerships?
Yes, we offer wholesale partnerships for businesses such as cafes, restaurants, and offices. Contact our Wholesale Team at the form found here for more details.
What payment methods do you accept for online orders?
We accept major credit cards and Apple Pay for online purchases. For in-store orders, we also accept cash.
Are your beans ethically sourced?
Yes, we are committed to sourcing our coffee ethically and sustainably. We work with trusted farmers and cooperatives to ensure quality and fairness.